MGE GALAXY 3500

[Anonymous user]

Hi,please assist :

Mge Galaxy 3500 unable to go out of Bypass, the ups is connected to the power and to the servers, the load is 0% and the chrc is 100%, fault led is on, when the power fails the UPS doesn't supplie and the severs goes down.

Please help.

Mensagem editada por: Nurdine

[BillP · Accepted solution]

Hello,

This device has a pre-installed UPS Network Management Card with logs that may be able to help diagnose the problem. Can you retrieve those by chance? Instructions here -> How can I download Event, Data, Configuration, and Debug files from my Network Management Card? | FA...