KVM Access Service

BillP · ‎2021-07-01

This question was originally posted by Keith on APC forums on 3/23/2015

I'm having an issue where during installation of KVM Access, the service is not installed. This means that KVM access subsequently doesn't work. The software advises to check the install log for the reason, but there doesn't appear to be a log. It's odd, because I installed it on two machines running the same OS. One installed fine (service included) and the other didn't.

Any ideas why this happens?

BillP · ‎2021-07-01

This reply was originally posted by Angela on APC forums on 3/24/2015

What version of Java, KVM Access, and OS are you using?

On Windows at least, we'd want to look at the KVM Access\Runable\logs folder. Engineering usually requests the entire folder.

See Answer In Context

BillP · ‎2021-07-01

This reply was originally posted by Angela on APC forums on 3/24/2015

What version of Java, KVM Access, and OS are you using?

On Windows at least, we'd want to look at the KVM Access\Runable\logs folder. Engineering usually requests the entire folder.