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Hi Sandra,
Unfortunately these were discontinued in 2007 and we do not have any capability to provide a password reset. I believe when they were actively sold, tech support had access to create a backdoor password but we don't have that anymore for these. I do not know of any other way to get it reset 
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Hi Sandra,
Unfortunately these were discontinued in 2007 and we do not have any capability to provide a password reset. I believe when they were actively sold, tech support had access to create a backdoor password but we don't have that anymore for these. I do not know of any other way to get it reset
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