Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.
Posted: 2021-07-01 12:50 AM
This was originally posted on APC forums on 11/2/2011
Hi, I have an APC Smart-UPS SUA1000, Windows 7 on my single personal computer. I wanted to download and install the latest version of the PowerChute from the site. I see, when reading the instructions, that it says as the 2nd step to install the Business Edition Server on one of the computers.
There is only this one, I don't have a network. Do I still need to install that? Or can I just do the Step 1: Powerchute Business Edition Agent, and Step 3, the console.
Or do I just install step 1,2, 3 on the single computer I have?
The disk that came with the APC is an older, 2008 version.
Thanks for your help.
Oh, we just had a power outage, and did not have the auto shut off installed. I plugged the monitor into the battery backup, but it wasn't enough to power the monitor so I could shut it down manually. The monitor stayed in sleep mode, there was nothing I could do. ( the sudden shut down ended up frying one of the dual disks!)
( I am not that tech savvy, so patience please)
Posted: 2021-07-01 12:50 AM
This reply was originally posted by Jonathan on APC forums on 11/7/2011
You can always use the forum if you needed help, but if you want an almost real time troubleshooting the phone support is what I recommend.
Posted: 2021-07-01 12:50 AM
This reply was originally posted by Jonathan on APC forums on 11/3/2011
Good day Netta,
Eventhough you do not have a network, do you have any idea if there is a network card installed on your PC? Also, by installing just the PowerChute Agent it can be used to shutdown your computer gracefully and safely.
Posted: 2021-07-01 12:50 AM
This was originally posted on APC forums on 11/3/2011
Hi, Yes, I think I do have a network card. Do I need to install the Business Edition Server part? Step 2? To make it all work, even though I don't have a server? Just install it all on my one computer?
I just get so nervous in installing things.
Are there any things I need to look out for during the install? Choices that are better than the others?
Thanks,E
Posted: 2021-07-01 12:50 AM
This reply was originally posted by Jonathan on APC forums on 11/4/2011
If you do have a network card on the computer, you can proceed and install the PowerChute Server and Console. Like what I have said before, you can install the Agent and still be able to perform a graceful shutdown. PowerChute Business Edition Server is an application that we are using to monitor the Agents that are running on your network, it serves as a central holding/polling area.
I recommend that you call our Schneider Electric Customer Care Center to properly assist you on installing and configuring the PowerChute Business Edition. They can be reached at 1-800-800-4272
Posted: 2021-07-01 12:50 AM
This was originally posted on APC forums on 11/5/2011
Ah I see, I over looked the word 'just', saying I can install JUST the agent. I will for sure call the customer support. Silly me, I didn't even think of that. I just head to the forums.
Thank you so much for your replies!
Posted: 2021-07-01 12:50 AM
This reply was originally posted by Jonathan on APC forums on 11/7/2011
You can always use the forum if you needed help, but if you want an almost real time troubleshooting the phone support is what I recommend.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.