High Output Vailtage

BillP · ‎2021-06-29

I have a SURT7500XLI working and serial interface says the output is ok.But output valtage is 163.Where is the the problem?

BillP · ‎2021-06-29

hmm ok so the 163 was a typo? the UPS is outputting 263v but the interface reports that it is outputting 230v?

can you provide us with the event.txt, data.txt, and config.ini from the pre-installed network management card?

if you need to setup the NMC, [check here|http://nam-en.apc.com/app/answers/detail/a_id/3061/]

if its all set up, please follow [these instructions|http://nam-en.apc.com/app/answers/detail/a_id/9321] to get us the logs.

See Answer In Context

BillP · ‎2021-06-29

I have a SURT7500XLI working and serial interface says the output is ok.But output valtage is 163.Where is the the problem?

BillP · ‎2021-06-29

sorry I get 263v (Meter reading) but interface says 230.

BillP · ‎2021-06-29

hmm ok so the 163 was a typo? the UPS is outputting 263v but the interface reports that it is outputting 230v?

can you provide us with the event.txt, data.txt, and config.ini from the pre-installed network management card?

if you need to setup the NMC, [check here|http://nam-en.apc.com/app/answers/detail/a_id/3061/]

if its all set up, please follow [these instructions|http://nam-en.apc.com/app/answers/detail/a_id/9321] to get us the logs.