Help for change IP apc 7721

[Cartier_apc]

This was originally posted on APC forums on 10/5/2020

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Hello everybody, I'm new to the forum. I need your help. I bought a used apc 7721 Rack Automatic Transfer Switch and when I press the button to see IP it tells me that IP is 0-0-0-0.
What should I do to change it ????
Thanks to those who can help me.

[BillP]

This reply was originally posted by Gavan on APC forums on 10/6/2020

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Hi Franco,

I find the easiest way is to connect the ATS to a network with DHCP and then power cycle the unit. If you need a static address it can then be set in the WebGUI.

-Gavan

[Cartier_apc]

This was originally posted on APC forums on 10/6/2020

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Ok thanks a lot, I'll give it a try and I'll let you know.

[Cartier_apc]

This was originally posted on APC forums on 10/10/2020

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Hi Gavan, I downloaded the software from the apc official site and I managed to change IP but I made an error. I renamed IP like this: 198.162.0.33. Now I can no longer access it from the browser or from the Apc program. I believe there is an IPV4 problem, but I don't know how to fix it, can you help me ????
Thank you.

[BillP]

This reply was originally posted by Gavan on APC forums on 10/12/2020

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If you hold the reset button for 30 seconds it will reset the ATS to factory default. You can then start again.

-Gavan

[Cartier_apc · Accepted solution]

This was originally posted on APC forums on 10/12/2020

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I tried, the reset works but does not clear IP. Now I buy a serial cable to connect ats to the computer and change IP. Thank you.