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Posted: 2021-06-30 10:06 PM
This was originally posted on APC forums on 5/3/2016
I have an APC SUA750I and was looking to update the firmware, I have checked the APC support FAQ for firmware updates and cannot see information relating to this model. Would I be right in saying as this an old UPS firmware is not released for it?
Any help would be appreciated.
Posted: 2021-06-30 10:07 PM
This reply was originally posted by Matt on APC forums on 10/7/2019
Hi Christian
Can you confirm you used the SFSUMX672 update in this link.
If you used a different one that would explain the issue.
Regards
Matt
Posted: 2021-06-30 10:06 PM
This reply was originally posted by Angela on APC forums on 5/3/2016
Hi Liam,
Unfortunately this model is not firmware upgradable in the field nor are any models that begin with SU, SUA, SUM, SURT, or SURTD to name a few. Only the newer generation - those beginning with model prefix SMC, SMX, SMT, and SRT are firmware upgradable. If you had a UPS Network Management Card inside of this UPS or a few of the other SmartSlot accessories we offer, those are firmware upgradeable but not the UPS itself.
Posted: 2021-06-30 10:07 PM
This was originally posted on APC forums on 5/5/2016
Thanks for the reply.
Posted: 2021-06-30 10:07 PM
This was originally posted on APC forums on 10/5/2019
Hello!
Ok, i did the firmware update of the Management Card 9630 to firmware 6.7.2 in my SUA 750I. The result is, i cant see and manage my smart ups anymore! What is to do?
LGC
Posted: 2021-06-30 10:07 PM
This reply was originally posted by Matt on APC forums on 10/7/2019
Hi Christian
Can you confirm you used the SFSUMX672 update in this link.
If you used a different one that would explain the issue.
Regards
Matt
Posted: 2021-06-30 10:07 PM
This was originally posted on APC forums on 10/7/2019
Thx, that was the issue! Its not easy to find.
LGC
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