Firmware update failed and Web Application Failed to load AP7921B

[richardwatkins]

Schneider Electric Network Management Card AOS v7.1.2
(c) Copyright 2023 All Rights Reserved
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Name : apc1AD84B Date : 11/18/2024
Contact : Unknown Time : 06:58:07
Location : Unknown User : Super User
Up Time : 0 Days 0 Hours 48 Minutes Stat : P+ N4+ N6+ A-
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IPv4 : Enabled IPv6 : Enabled
Ping Response : Enabled
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HTTP : Enabled HTTPS : Enabled
FTP : Enabled Telnet : Enabled
SSH/SCP : Disabled SNMPv1 : Read/Write
SNMPv3 : Disabled
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Super User : Enabled RADIUS : Disabled
Administrator : Disabled Device User : 1 Enabled
Read-Only User : 1 Enabled Network-Only User : Disabled

Type ? for command listing
Use tcpip command for IP address(-i), subnet(-s), and gateway(-g)

apc>about
E000: Success
Hardware Factory
---------------
Model Number: AP7921B
Serial Number: ZA1911009893
Hardware Revision: B2
Manufacture Date: 03/13/2019
MAC Address: 28 29 86 1A D8 4B
Management Uptime: 0 Days 0 Hours 48 Minutes

Network Management Card
---------------
Model Number: 0G-1238
Serial Number: ZA1910006239
Hardware Revision: 05
Manufacture Date: 03/12/2019

Application Module
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Name: aos
Version: v7.1.2
Date: Mar 21 2023
Time: 17:34:00

APC OS(AOS)
---------------
Name: aos
Version: v7.1.2
Date: Mar 21 2023
Time: 17:34:00

APC Boot Monitor
---------------
Name: bootmon
Version: v1.0.9
Date: Mar 27 2019
Time: 16:23:06

apc>

[Teken]

Are you sure the correct firmware was installed for this specific PDU as seen here:

https://www.se.com/us/en/product/AP7921B/apc-netshelter-switched-rack-pdu-1u-1ph-3-7kw-230v-16a-or-3...

If not use this APC Resource Link to perform the firmware update again. 👍

[tdemke]

Hi, I face a similar issue, o you found a solution?

Thanks,

Torsten