Environment: Lost the local network management interface-to-integrated Environmental Monitor (Univer

Notifications

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

112

108

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS Data Center & Enterprise Solutions Forum

386

Link copied. Please paste this link to share this article on your social media post.

Hi, we have an ongoing problem with temperature sensors attached to nmc2. Frequently when we upgrade the f/w, we start getting comms lost and comms restored messages. We are unable to clear the problem by either resetting lost comms messages or rebooting the web card.

Currently using f/w 6.7.2, upgrading from previous version, although this has happened over the previous upgrade also.

The only way we have found to fix, is to visit the site, remove the temperature probe, reboot the web card and then re-attach the temp probe.

Given we have a couple of hundred UPS's spread over London, this is not always a quick and easy fix.

Any advice much appreciated.

Regards

Allan

Replies 0

To The Top!