Enable E-Mail/Paging Test Failed

[djmccarthy_apc]

This was originally posted on APC forums on 12/21/2011

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Hi All,

I have a bunch of SMART UPS 1500s and 1 SMART UPS 1000. None of these have Network Cards, and are connected to our servers via USB.

I am trying to get the free Business Edition Deluxe e-mail notification system working and keep getting the message "Test Failed". I know I have more UPS than the free version will support, if I can get the e-mail working, I will upgrade.

We have an in-house Exchange 2010 Server, and I would like to have the e-mail sent to our domain accounts. Are there any instructions on how to get this up and going? I have been typing in the FQDN of our Exchange Server, but I am not sure if that counts as an SMTP server, which is what the Configuration Profile is asking for.

Any help, or suggestions, would be greatly appreciated.

Thanks for your time.

Dave

[BillP · Accepted solution]

This reply was originally posted by Jonathan on APC forums on 12/21/2011

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Hi Dave,

Have you followed this -> [Configuration and troubleshooting of E-Mail in PowerChute Business Edition|http://nam-en.apc.com/app/answers/detail/a_id/2682/kw/pcbe%20email%3B]