Cold start ups don't work

[Anonymous user]

Hello, i can not start it if it is not plugged in. It is a Smart ups 1000 SUA. Until two months ago I had no problem. There is a way to reset to factory settings? When I changed the batteries I had a problem and i solved it with APCFIX(Battery Const.) I thought it was the battery and I changed. Even after changing the batteries cold start don't work.

[BillP]

Hi,

To reset the UPS 

1) Turn off and unplug UPS from wall
2) Press and hold the OFF button again
3) You may see a quick flash of the LED's and you should hear an audible "click" from the UPS.
4) Plug UPS back into the wall and turn UPS back on

[Anonymous user]

Now after 10 20 times start. The problem is starting with overload light. 

[Anonymous user · Accepted solution]

I solved the problem with Hyperterminal. Connect apc com cable, make a new connection in Hyperterminal and press z  key. Not Z(caps look). On the window must appear CLEAR. If don't work repeat the process and press z   for several times. 

[Anonymous user]

I have same error with apc sua3000rmi2u but z clear still cannot cold start. Although plugging it run normal. How can i solve?