Can't log in with Network Shutdown 3.0

Anonymous user · ‎2021-07-01

Hi, I've installed the newest version of Network Shutdown 3.0, and now I can't log into the webinterface on the server.

If I install v. 2.2.4 on another server and from that I can log in. Then I tried successfully to update to 3.0, but still I can't log in. If I reinstall v. 2.2.4 I can log in again.

So it must be something with the new version, but I can't see what.

I hope some here can tell me what here is wrong, and what can I do to solve this problem?

Message was edited by: Mhystique

BillP · ‎2021-07-01

Hi Lars,

Can you check if the problem that you are facing is due to this - [Password with special characters are not accepted in PowerChute Network Shutdown V3.0|http://nam-en.apc.com/app/answers/detail/a_id/11382/kw/pcns%203.0%20password]?

Basically, if you've used special characters as your password when you setup PCNS 3.0 it would not let you login once you are done. On the APC Kbase above, it would give you the work around.

See Answer In Context

BillP · ‎2021-07-01

Hi Lars,

Can you check if the problem that you are facing is due to this - [Password with special characters are not accepted in PowerChute Network Shutdown V3.0|http://nam-en.apc.com/app/answers/detail/a_id/11382/kw/pcns%203.0%20password]?

Basically, if you've used special characters as your password when you setup PCNS 3.0 it would not let you login once you are done. On the APC Kbase above, it would give you the work around.