Battery temperature sensor error for battery pack 1

[BartPeters]

Hello,

I have a SRT 10kW that gives the error "Battery temperature sensor error for battery pack 1" .

What can be the issue?

The UPS has firmware: ID:1014 UPS:04.7

[Teken · Accepted solution]

Provide the following logs from the system: Event, Data, UPS. Upload a screen capture of the About tab for the NMC & UPS.

Complete this procedure as outlined in this APC Video FAQ relating to the SRT and report back the results.

Brain Dead: https://www.se.com/ph/en/faqs/FA156611/

If the problem remains after the brain dead procedure then remove the RBC and power cycle the system and report back if the active fault is gone and replaced (only) with a battery disconnected / missing fault.

Questions Ask . . . 👍

[Teken]

Well?!?