Battery capacity anomaly with SmartUPS 3000

Anonymous user · ‎2021-06-30

We've now had two rack mount 3000s display this oddity: with no apparent trigger event, the SNMP card tosses a trap that reports battery capacity is down to 5%. Then the capacity ramps right back up over the next several minutes, and everything is back to normal. It happened once on each of the two UPSes in question, several days ago, and has not occurred again. Anyone else encountered this behavior? Did my SNMP cards flake out, get struck by neutrinos, what?

BillP · ‎2021-06-30

do you happen to have the OID?

also, assuming this is a network management card or web card (AP9617, AP9618, AP9619, or AP9606), did anything show up in the event log or data log that matches up with this trap?

if its a network management card or webcard, can you please specify the model and also the firmware versions on the card? these are called the AOS and APP.

also, what MIB/MIB version are you using?

See Answer In Context

BillP · ‎2021-06-30

do you happen to have the OID?

also, assuming this is a network management card or web card (AP9617, AP9618, AP9619, or AP9606), did anything show up in the event log or data log that matches up with this trap?

if its a network management card or webcard, can you please specify the model and also the firmware versions on the card? these are called the AOS and APP.

also, what MIB/MIB version are you using?