BE425M New Doesn't recognize ac power

[GaHack1]

Hi Have a new BE425M that I just unpacked. I connected the battery and plugged in to the ac outlet (confirmed that it's working) and the UPS stays on battery, green light blinking every 2 seconds. The circuit breaker is not tripped.

Any secret way to get this to work or is it defective?

Thanks,

Mike Bryan

[GaHack1]

Sorry just noticed this was in the wrong forum. Will try and find the correct forum to put it in.