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Posted: 2021-06-28 02:43 AM
This was originally posted on APC forums on 10/27/2015
Is this a call to replace the ups all together or is there something that can be done?
Also I was wondering if what is in the log, that i will attach, is an issue with the power input or if the relay going out is causing these errors?
link to logs (the times and dates are off)
thank you in advance for any help you may provide.
Posted: 2021-06-28 02:43 AM
This reply was originally posted by Jordan on APC forums on 10/27/2015
Hello,
What is the model of your UPS? Usually, depending on your UPS, an AVR fault deems a replacement necessary. The AVR is what is compensating for the low input voltages noted in your logs (which if true is an input/utility power problem).
If you can let us know the UPS model and serial number, we may be able to instruct you on a troubleshooting procedure to try and clear the fault.
Regards,
Posted: 2021-06-28 02:44 AM
This was originally posted on APC forums on 9/24/2019
Jordan.
thanks for your suggestion. after following your troubleshooting steps it did finally reboot and for about 4-5 seconds i thought it would be ok but then it clicked and gave the p.06 error once again. I am reaching out to APC for warrenty as the unit is within its first two years of service. ( we installed it about 1 year ago.
I will let you know what we determine.
Posted: 2021-06-28 02:43 AM
This reply was originally posted by Jordan on APC forums on 10/27/2015
Hello,
What is the model of your UPS? Usually, depending on your UPS, an AVR fault deems a replacement necessary. The AVR is what is compensating for the low input voltages noted in your logs (which if true is an input/utility power problem).
If you can let us know the UPS model and serial number, we may be able to instruct you on a troubleshooting procedure to try and clear the fault.
Regards,
Posted: 2021-06-28 02:43 AM
This was originally posted on APC forums on 10/27/2015
the model is a Smart-UPS X 1500 and the serial is AS1105223006
Posted: 2021-06-28 02:44 AM
This reply was originally posted by Jordan on APC forums on 10/27/2015
I would recommend what we call a braindead procedure:
1- Turn off the UPS
2- Unplug all load
3- Unplug the unit from utility
4- Disconnect all batteries
5- Hold down the power button for about 20 seconds
6- Reconnect the batteries, unit, and load
7- Bring the unit back online
If the fault clears, that is great, but if it does not, it is a true AVR fault and the UPS needs replacement.
Regards,
Posted: 2021-06-28 02:44 AM
This was originally posted on APC forums on 9/24/2019
Jordan.
thanks for your suggestion. after following your troubleshooting steps it did finally reboot and for about 4-5 seconds i thought it would be ok but then it clicked and gave the p.06 error once again. I am reaching out to APC for warrenty as the unit is within its first two years of service. ( we installed it about 1 year ago.
I will let you know what we determine.
Posted: 2021-11-12 06:54 AM
Hi all,
i have the same ploblem, my ups is Samrt-UPS 1000 va.
Display report P.06 and red led is active.
Serial n. as2034360936
Model: SMC1000IC
The output was blocked.
Can you help me?
Posted: 2022-09-01 05:57 AM
You are most certainly going to need a replacement unit VRM or what apc calls AVR is basically a chip that regulated and evens the voltage going thru it so the equipment on the other side is not damaged. It is going to be cheaper to get a new ups or warranty/ maintenance claim.
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