APC UPS-RT-6000 Battery discharge issue

[Anonymous user]

As i am sick and tight to fix battery discharge issue from last 2 months as we have 2 APC RT-6000 UPS in which all servers are running as we have recently change the UPS batteries in both bank of UPS and physically check its voltage that is 12.5 V but i dont know why still showing battery discharged failure . i have also observed that the event came when main power shifts to generator i have also changes in ATS configuration of power messrement frequency deviation to medium to wide and prefered source to none....

kindly guide me to fix the issue i have  much concerened as my data server room is on risk.......

[BillP]

Hi,

The UPS is designed to switch to battery when the incoming AC is out of range. Switching from on line to on battery frequently can and will cause the batteries to discharge. To correct the switching you can adjust the sensitivity and transfer points of the UPS. If that does not resolve the issue you will need to correct the incoming AC to meet specifications. 

[Anonymous user]

Bill thanks for your kind reply as i am not much familier to work with these kind of UPS please help me to further understand as you told me above  that how i can correct its senstivity and transfer point of UPS or how can we correct AC???? please i hope you are understarding what i am traying to say sorry for my bad english but before you understand my point please waiting for your swift reply....

thanks again 🙂

[Anonymous user · Accepted solution]

heLH8dR%2BcQp9hEkrqSHXfw%3D%3D.jpegAs you can see we have one ATS a you can see we have an ATS and TWo UPS -A and B 6000 KVAtake input from ATS and ATS give out put voltage to he other equipment like swithc firewall servers etc now with power issue there is some other confuison in ups too  discuss as below

1. recetnly on ups A we have changed its invrter card of 6000 KVA but when we conect to the SNMP card on web its showing 3000 KVA

2. when we shift load to UPS A its 5 yellow lights blinking and showing load 60 to 70% with alraming beep

3. on other UPS- B  as we have checked all batteries volage that is ok but when we manualy shift load to UPS B its contneously generating battery dischage event...  

waiting for your reply