APC Symetra UPS 250/500 KW

[BillP]

This question was originally posted by muhamamd on APC forums on 6/28/2018

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Any one with the idea how to resolve " Power module Communication to MIM Error" issue. Secondly When both the MIM and RIM cards are installed and when i turn on the UPS, UPS goes to inquiring mode and when i remove any of the MIM or RIM card ups normally ON why it is like this?