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Posted: 2025-02-24 07:53 PM
What is the APC part number for the 4-pin connector which mates with the EPO jack on the back of the UPS? The manual is crystal clear on how to wire the EPO switch connection, but there is no mention of the required connector's part number. If nothing else I would like to know the pin pitch dimension of this 4 conductor connector. I suspect I can buy a compatible connector on Amazon, probably a whole bag of them, for what APC will charge. It is absolutely frustrating that this connector was not supplied with the UPS in the first place. Thanks
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Posted: 2025-02-25 12:16 AM
Hello,
The EPO is a part of LIT KIT( 0L1711A) with part number 730-0004-Z (terminal block 4 Pos srew),it should come in LIT package inside the unit from the factory as per the attached inventory ,you may need to check if this part is lost during unpacking but if you are confident that it is not available then you might contact your local CCC team to direct this claim to the factory in order to check if they can provide it to you or it is found with one of our service centers in your region
I had attached the terminal dimensions for references ,please do not outsource this connector out of Schneider until your can register a request with our support team to see the best alternatives to supply this part for you
Regards,
Karim
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Posted: 2025-02-25 12:16 AM
Hello,
The EPO is a part of LIT KIT( 0L1711A) with part number 730-0004-Z (terminal block 4 Pos srew),it should come in LIT package inside the unit from the factory as per the attached inventory ,you may need to check if this part is lost during unpacking but if you are confident that it is not available then you might contact your local CCC team to direct this claim to the factory in order to check if they can provide it to you or it is found with one of our service centers in your region
I had attached the terminal dimensions for references ,please do not outsource this connector out of Schneider until your can register a request with our support team to see the best alternatives to supply this part for you
Regards,
Karim
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