APC SMT1500 Impossible to update

[jonatanc]

Hi!

I've just purchased a second-hand APC SMT1500RMI2U that included the AP9630 card. I connected everything, loaded the web panel, and it was working fine; however, I noticed it was quite outdated, so I proceeded to upgrade everything.

Based on the product page, I downloaded the file "apc_hw05_aos718_sumx718_bootmon109" that should have upgraded everything correctly. However, that was not the case. On the first try, it gave an error (I can't remember it), but it looks like some things got upgraded and others didn't.

I've been trying to fix it by reading several forum posts. I can access it through FTP (view only, can't upload anything) with the apc/apc user. I can also connect to Telnet. SSH says it's disabled, and I can't access the web panel anymore; it says, "The Application Was Not Able to Load."

Over Telnet, I tried to reset to defaults with no success. No SCP because SSH is disabled, and it seems the only way to enable it is through the web panel. No FTP upload, so I can't upload a new .bin file (currently, it shows "apc_hw05_aos_650.bin" in the root directory).

Not really sure what else to do.

Also, here's an output of the about command over Telnet.

apc>about
E000: Success
Hardware Factory
---------------
Model Number: AP9630
Serial Number: ZA1804028034
Hardware Revision: 08
Manufacture Date: 01/29/2018
MAC Address: 28 29 86 03 3E F4
Management Uptime: 0 Days 0 Hours 0 Minutes

Application Module
---------------
Name: bootmon
Version: v1.0.9
Date: Mar 27 2019
Time: 16:23:06

APC OS(AOS)
---------------
Name: aos
Version: v6.5.0
Date: Jun 9 2017
Time: 13:41:00

APC Boot Monitor
---------------
Name: bootmon
Version: v1.0.9
Date: Mar 27 2019
Time: 16:23:06