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Posted: 2021-07-01 05:58 AM . Last Modified: 2024-03-05 12:03 AM
I recently bought a Nobreak APC BZ2200BI-BR 2200VA 1360W, bivolt/115V for an DELL Server with Windows Server 2008.
I connected the USB cable, installed the USB Serial Driver and the SGM Light Software, but when I open the software, it crash.
What I´m doing wrong?
Thanks a lot.
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Posted: 2021-07-01 05:58 AM . Last Modified: 2024-03-05 12:03 AM
Hi,
Have you contacted local technical support? They should be able to assist you.
Address | Av. das Nações Unidas, 18605 São Paulo , SP 04753-100 Brazil |
Business Hours | Das 7:30 às 18:00 de Segunda a Sexta-Feira (Horário de Brasília) |
Contact | Description | Web/E-mail | Phone |
---|---|---|---|
Technical Support | You own an APC product and you need technical assistance. | Technical Support | 0800 728 9110 / (11)4501-3434 / ccc.lam@apcc.com |
Sales Support | You are interested in purchasing APC products. | Sales Support | 0800 728 9110 |
InfraStruXureTM Sales Assistance | You are interested in InfraStruXureTM Solutions. | InfraStruXureTM Sales Assistance | 0800 728 9110 / (11)4501-3434 |
List Management | You are interested in updating your contact information and/or subscriptions. | subscriptions.schneider-electric.com | N/A |
Our web site list SMG Auto-Shutdown as "Easily configurable utilities for network administrators that enables PowerChute to provide safe shutdown of mission-critical applications on servers". This software is an "Application Shutdown Utility" and shows that SMG Auto-Shutdown being compatible with Windows 7, Vista, and XP and does not list Windows 8 but again local technical support should be able to help.
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Posted: 2021-07-01 05:58 AM . Last Modified: 2024-03-05 12:03 AM
Hi,
Have you contacted local technical support? They should be able to assist you.
Address | Av. das Nações Unidas, 18605 São Paulo , SP 04753-100 Brazil |
Business Hours | Das 7:30 às 18:00 de Segunda a Sexta-Feira (Horário de Brasília) |
Contact | Description | Web/E-mail | Phone |
---|---|---|---|
Technical Support | You own an APC product and you need technical assistance. | Technical Support | 0800 728 9110 / (11)4501-3434 / ccc.lam@apcc.com |
Sales Support | You are interested in purchasing APC products. | Sales Support | 0800 728 9110 |
InfraStruXureTM Sales Assistance | You are interested in InfraStruXureTM Solutions. | InfraStruXureTM Sales Assistance | 0800 728 9110 / (11)4501-3434 |
List Management | You are interested in updating your contact information and/or subscriptions. | subscriptions.schneider-electric.com | N/A |
Our web site list SMG Auto-Shutdown as "Easily configurable utilities for network administrators that enables PowerChute to provide safe shutdown of mission-critical applications on servers". This software is an "Application Shutdown Utility" and shows that SMG Auto-Shutdown being compatible with Windows 7, Vista, and XP and does not list Windows 8 but again local technical support should be able to help.
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