APC 750(smt750rmi2u) Battery change indicator active after battery replace

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We had the sai beeping and with the battery change indicator active, we bought a new battery from amazon looking for the exact model (APCRBC123) and the battery change indicator is still active 14 hours later. When trying a self test it indicates not connected. Apparently the battery is correctly inserted.

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APC 750(smt750rmi2u) Battery change indicator active after battery replace

APC 750(smt750rmi2u) Battery change indicator active after battery replace

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