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AP9641 remote UI issue with port forwarding returning Local IP address

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Myron
Myron
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Posted: ‎2022-07-20 12:26 PM

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Posted: ‎2022-07-20 12:26 PM

AP9641 remote UI issue with port forwarding returning Local IP address

AP9641, local addressed behind a port forward router.

local address:192.168.0.nnn

external port forward to 192.168.0.nnn:80

when trying to access the UPS via a web browser. it has issues with log in, changes my browser address from the router address to the local address (192.168.0.nnn) and will not connect

work around is:

(router address):(port#)/home.htm that will return : (local address)/nmc/(abunchofletters)/logon.htm

I copy the remote address with port (nnn.nn.nn.nnn:ppp) and paste in where the local address is and I can get it to work, but have to paste in the address many times as I navigate the UI

 

this happens on the AP9641s - I also have a AP9631 which it does not happen

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Matt-B
Lieutenant JG Matt-B Lieutenant JG
Lieutenant JG

Posted: ‎2022-07-21 08:56 AM

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Posted: ‎2022-07-21 08:56 AM

Hi @Myron,

 

Maybe try using a different browser or clearing your browser cache/cookies? I just did a quick test and I'm able to get it to work:

 

 

Port forwarding configured on my router (I have other devices using 80 and 443, so I tested with a different port):

portforward.png

 

 

Configure NMC with matching port in router config:

httpsconfig.JPG

 

Accessing NMC with public IP and port:

publicip.png

 

 

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