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Posted: 2024-04-3005:41 AM
You’ll need to submit a formal service request with APC Technical Support in your region. They will provide you with the latest firmware release on file.
Please do share the same once you receive it as I’m sure this will help the next person asking! 👍
NOTE: You have a more than 50/50 chance of bricking the PDU during this procedure! If the unit is under APC Warranty upgrade the firmware while guided by APC Technical Support. Should there be a failure they can assist you in next steps to recover the unit if possible. If not they can submit a RMA to replace the bricked unit.
If the PDU is out of warranty you’re risking a fully functioning unit. Have an exit plan and disaster response in case things go south! ☝️