AP8941 PDU not reachable from network remotely (works with direct connection)

[sshrivastava]

Hi all,

I'm using AP8941 PDU for hosting my set of servers. I'm trying to access the static management IP remotely through a switch.
Initially, I configured static IP and am able to ping/http it when I connect it directly to my machine through ethernet.

Some snapshots:

However, when I connect it to my switch I'm not able to access/ping the device.

I already tested the switch port connected to PDU with a different device and it works as expected.

Few problems I can think of:
- Switch has all SFP/SFP+ ports. Maybe not compatible with PDU.

- Firmware is outdated for this PDU. (could not find any downloads for this version)
- I need to enable a feature in PDU to access this.

Thanks. in advance guys, I really appreciate it.

[JonPro]

Hi @sshrivastava 

You can download the latest v7.0.8 firmware from the link below:

APC Rack Power Distribution Unit Firmware, Revision 7.0.8, For AP8xxx and AP7xxxB Series PDUs (SFRPD... 

Please read through the FAQ article below prior to upgrading the firmware and the procedure on how to do the upgrade.

Things To Consider When Upgrading or Downgrading a Network Management Card 2 (NMC2) Device between v... 

Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device ... 

Let's start by making sure that the device runs on the latest firmware.