We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 02:49 AM . Last Modified: 2024-02-14 10:44 PM
I recently installed several new AP7610 RPDUs. These units were new in box, after configuring them in the ISX Man I confirmed they were manufactured in 2007. Their firmware however is v2.11 from 2002. Drilling into them from ISX Man reveals only 3 pages of minimal information such as load per phase, threshold configuration, etc. Serialing in reveals minimal information as well. Tried to open up an ftp session but it kept failing. Is there a way to update the firmware through ftp or serially?
Ken
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 02:49 AM . Last Modified: 2024-02-14 10:43 PM
thanx for the reply. It appears they can be updated serially using X-Modem but I did not see firmware for the AP7610 when searching for the metered switched RPDU firmware updates. I will check with the 3-phase tech support to see if I can just upload the OS and App like other RPDUs
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 02:49 AM . Last Modified: 2024-02-14 10:44 PM
These PDU's use different firmware than other RPDU's. They also provide different information as well. That being said, I'm not completely sure if what you have is the most up-to-date or not. I would suggest calling our 3-phase support at 800-890-4272. They'll be able to get you the update if there is one available.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-28 02:49 AM . Last Modified: 2024-02-14 10:43 PM
thanx for the reply. It appears they can be updated serially using X-Modem but I did not see firmware for the AP7610 when searching for the metered switched RPDU firmware updates. I will check with the 3-phase tech support to see if I can just upload the OS and App like other RPDUs
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of