ACRP502 CRITICAL LED

[BillP]

What is meaning subject ? System is cooling normally but crtical led is on. This is any troublesoothing else?

Thx,

[BillP]

Hello Ahmet. Can you check under the View Alarms section on the front screen to find out what the alarm is?

Thank you

[BillP]

Hi,

Screen information is ;

ALARM: 1 of 3

CRITICAL: RACK INLET TEMPERATURE SENSOR 1 FAULT

[BillP]

Hello. Can you also grab the other two alarms? The rack inlet temperature sensor is the sensor that is hanging infront of you rack of servers. Can you check in the View Unit Status to see what the rack inlet temp sensor 1 is reading for a temperature?

Thank you

[edson_apc]

Hi,

im facing the same issue,can you please advise me what to do?

see the image below.

[BillP]

Hello. Check under the View Unit Status menu to see what the rack inlet temperature sensor is reading while this alarm is on the unit. If it is showing ERR then the sensor is going bad. You can try swapping rack sensor one with rack sensor 2 or 3 to make sure the error follows the sensor.

Thank you

[edson_apc]

Hi Admin,

I did check the view unit status menu to see what the inlet tem sensor and you can see the image below. It seems like the sensor is bad unfortunately.

i will send an email to  to request quote for the new one.

Regards,

Edson

[BillP]

Hello Edson. The part number for that sensor is 0J-0W2818A. Please let us know if there is anything else we can help you with.

 Thank you

[edson_apc · Accepted solution]

Hello,

Thanks, i already ordered, APC will bring within this week, The UPS still under warranty so no charge will be made from APC.

thansk again