ACRP501

[BillP]

Hello,

Can you provide the latest firmware for the ACRP501.

Also, I am constantly getting the following faults.

1. Frequent humidifier fault 
2. Humidifier cylinder full when unit alarm exist.

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[BillP · Accepted solution]

Hello Wayne. Here is a link to the download off our website.

https://www.apc.com/shop/us/en/products/InRow-600mm-Gen1-Firmware-Update-V3-9-1/P-SF600INROW3XX

For the humidifier faults, check the conductivity of the water that you have in your building. Generally the conductivity of the water is too low. This means that the bottle can not read the level of the water in it, so it will continue filling till it hits the high water level sensor. Try throwing some table salt into the bottle. This will raise the conductivity so it will be able to read the water level and should stop it from overfilling.

Thank you