A local display button fault exist

[BillP]

I am using a Smart-UPS SRT 5000 with firmware version UPS 04.0 (ID1013).  Starting last weekend, I repeated receiving two consecutive email alerts from the UPS with below subjects

A local display button fault no longer exists

A local display button fault exists

Can you help to tell me what the problem is please?

Thank you very much in advance.

[BillP · Accepted solution]

Hi David - 

This is likely a physical issue with the Display itself. I would suggest contacting your local support team for assistance.