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Posted: 2021-06-30 10:44 PM
This question was originally posted by James on APC forums on 2/11/2016
Hi All,
We've had this error spamming the event log every 10 minutes (after 5 minutes it says it no longer exists).
The only thing that's changed is we've plugged some more equipment in but the load is only at 70-80%
I've done some research but there doesn't appear to be too much information on this error, can anybody help?
Here are some stats from our NMC if it helps at all.
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Posted: 2021-06-30 10:44 PM
This reply was originally posted by James on APC forums on 2/20/2016
Thanks very much Bill. I tried this this morning but unfortunately the same error occurs.
I will get in touch with local support as per your suggestion.
Posted: 2021-06-30 10:44 PM
This reply was originally posted by Bill on APC forums on 2/15/2016
James,
You should reset the Smart-UPS.
Power down the attached equipment
Turn off the Smart-UPS
Unplug the Smart-UPS for AC source
Disconnect the battery
Reverse the steps to re-energize
If that does not resolve the issue contact local technical support.
Posted: 2021-06-30 10:44 PM
This reply was originally posted by James on APC forums on 2/20/2016
Thanks very much Bill. I tried this this morning but unfortunately the same error occurs.
I will get in touch with local support as per your suggestion.
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