40kVA Smart-VT. Raw Status Data "M States = 00 02 02 00001038 20000000 00000080 05"

[Longdy_apc]

Hello there,After I power on the UPS, the system alert below in Fault Menu" 0003 External Bypass Switch Closed ", " System Failure detected by Surveillance" and the Raw Status Data " M States = 00 02 02 00001038 20000000 00000080 05 ".Based on above alert, please kindly let me know the possible issue of this UPS.Thanks in advance.Cheers

[BillP]

Hi,

I asked the 3 phase support team here and below is the response.

0 2 2

Inverter/Bypass control in Init. state

PFC control in Off state

Charger control in Off state

00001038

20000000

00000080

05

Fault present, PFC, Inverter

[Longdy_apc]

Hello Bill,

Can you guide me step by step how to cycling power to the power module by putting UPS in manual bypass?

One more thing, please also provide the procedure to replace the power module as well.

[BillP · Accepted solution]

Hi,

You should contact local support for assistance. https://www.apc.com/kh/en/support/contact-us/index.jsp