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Possible problem with Windows 10 and PowerChute Personal

APC UPS Data Center Backup Solutions Forum

Schneider Electric support forum for Data Center UPS, software and services including our APC offers designed to share knowledge, installation, configuration, and general product use.

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POSitality_apc
Cadet
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117

Possible problem with Windows 10 and PowerChute Personal

This was originally posted on APC forums on 6/7/2016


Hi guys,

I have a Backup UPS 700 which has been running quite nicely on an old Windows 2012 server but it recently got moved to a new desktop I was building.

After a fresh install of Windows 10 Pro Build 1511, with only the basic drivers and patches from Microsoft, I hit a snag: after loading PowerChute Personal 3.02 the following things stopped working:

  • Event Log stopped logging events and failed to open any previous logs
  • System Protection stopped working
  • File History stopped working

I would guess this is all related to the Volume Shadow Copy service in some way. I tried reloading Windows 3 or 4 times and the above problems are reproduced after loading PowerChute and rebooting.

Maybe something to do with Build 1511 or a recent patch?

Regards,

Andy

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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117

Re: Possible problem with Windows 10 and PowerChute Personal

This reply was originally posted by Bill on APC forums on 6/8/2016


Andy,

I will look into this. I have Windows 10 Pro 10.0.10586 running on a Dell desktop and PowerChute Personal runs fine on it. 

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
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118

Re: Possible problem with Windows 10 and PowerChute Personal

This reply was originally posted by Bill on APC forums on 6/8/2016


Andy,

I will look into this. I have Windows 10 Pro 10.0.10586 running on a Dell desktop and PowerChute Personal runs fine on it.