Tenant Portal guide for tenants

The Tenant Portal is made available to you by your colocation provider. As a tenant, you have access to the part of the colocation provider's data center infrastructure relevant to you. You'll be able to see your inventory and, depending on your configuration, additional features such as edit your inventory, monitor space, power, and cooling thresholds.   Rack level inventory management and audit trail   You can edit and track any changes to your rack inventory (add, move, edit, delete e.g. servers and rack PDUs) in the audit trail.   KPI insights   You can gain insight into power values (estimated and measured peak loads), environmental values (temperature and humidity sensors), physical values (available U-space).   Power and space properties are shown on top of equipment in the floor layout. In addition, property tiles are shown to the right of the layout for the selected room, cage, rack, or piece of equipment, e.g. power insight (estimated/measured power graphs).   You can also access KPI dashboards from the top menu, such as power history graphs.   Tenant level user management   Your colocation provider configures and makes the Tenant Portal available to you with the data relevant to you, according to your mutual agreement.   Depending on your size and setup, you may have the need for a user with administrator rights and additional users with less rights for editing or viewing only.   Rack inventory management Working with inventory in the Tenant Portal Editing asset inventory in the Tenant Portal Searching the inventory in the Tenant Portal   KPI insights Tenant Portal dashboards   User account and language settings Managing your Tenant Portal user account Changing the Tenant Portal language

The web client rack inventory allows you to see any part of the ITA data center infrastructure model you have been granted access to and drill down through locations and rooms to the rack inventory. You may have been granted with rights to view or edit all or parts of the rack inventory. Infrastructure overview and drill down Locations and rooms are represented in a non-hierarchical structure, making it easy to click (or tap, if on a tablet) your way through locations, rooms, cages, and racks to a specific server or other asset in a rack. Room The room layout provides an overview of the floor-mounted equipment in the room. You can switch between overlays to reveal relevant details on top of your equipment, such as power as graphs and numbers, and available u-space. This information is also available as property tiles to the right of the layout. The information updates with relevant information for the selected equipment. The audit trail reflects any changes to the selected room or equipment. Zoom and overview Use the zoom and full screen options to get a better view of specific details or an overview of the full solution. Open rack Double-click a rack to open it in the rack layout.   Cage You can see the cages you have been granted access to in the room layout. Glass Light blue Mesh Dotted lines Solid Black   Rack The rack layout provides an overview of the rack-mounted equipment in the selected racks and enables you to edit your rack inventory. Expand/collapse rack Use the expand/collapse icon to toggle viewing a rack from the front only or from the front and rear at the same time, for example to see rear-mounted rack PDUs. ITA_expand_icon_360036863974.png Open multiple racks Click the + icon to open multiple racks at the same time, allowing you to compare or drag equipment between them. If you open several racks, selecting zoom fit and full screen view will allow you to better see all racks at the same time. ITA_plus_icon_360036863974.png Show sensors in rack If you want to see temperature sensor data displayed directly in the rack layout at the sensor's position, select to show sensors.     Editing rack inventory In the web client changes to the rack inventory happens immediately. You don't have to click to save your changes as in the desktop client. There's no undo either! If you regret adding a piece of equipment, delete it; if you regret moving a piece of equipment, move it back, etc. In case you accidentally make a quick move and didn't pay attention to where the equipment ended up, use the audit trail. Adding equipment In the rack layout open the rack in which you want to position the new equipment. Click ADD EQUIPMENT to open the Equipment library. Find the equipment to add by searching the library. Drag it into the rack. Moving equipment In the rack layout open both the source and target racks. Double-click to open the source rack. Click COMPARE above this rack to open a list of other racks in the room. Select the target rack from the list of racks. Drag the piece of equipment you want to move from the source rack into position in the target rack. Deleting equipment Select the equipment you want to delete. Click Actions... in the information panel to the right of the layout, and select Delete. Auditing rack inventory changes with the audit trail The audit trail enables you to monitor rack inventory changes on-the-fly. It is available as a tile to the right of the rack layout. No need to generate a report. It updates immediately as you add, move, or delete equipment, or disconnect cables, etc.

Use the web client's Dashboard menu to get an overview of your data center KPIs, such as the power history values for the selection of equipment you can access, or energy efficiency. You will see one chart per top level item: room, cage, or rack. Tip: Bookmark the dashboard in your browser or keep it running on a separate screen.

Full inventory search Use the search box in the welcome view (click Inventory in the top menu) to search for any piece of equipment in the entire inventory. This allows you to quickly navigate to a specific piece of equipment. For example if you know the name of a server in a particular room, you don't need to browse your way through locations, rooms, and racks. If there's only one server matching your search, the system drills right down to it, opening the rack layout, highlighting the server, and showing the property tiles on the right.  If more than one item fit your search, you can select from this limited list of items rather than browsing everything. The ITA web client / Tenant Portal supports not simply exact string matches, but also character patterns using partial strings or wildcards: Full String Begins-with partial string When the search text entered is found in the beginning of the words (e.g. for equipment with name "Blade enclosure 23 1", partial search works for searched entries: Bla, encl, 23, 1. Wildcard characters (supported: *, #, %) (e.g for equipment with name "Blade enclosure 23 1", wildcard search works for *ade, *clos*, *clos#, *closu%. Minimum amount of characters to be entered for a search is 2 characters, except when there is a string or substring with a single character in the name/property of the equipment. In this case single character search is possible. Note: This is different from the behavior in the desktop client where search only returns results from the rooms you have opened on your local machine. Equipment browser Use magnifying glass icon in the welcome page or opened location view to open equipment browser. It allows you to browse both floor-mounted and rack-mounted equipment in the entire inventory. You can find exact equipment you are looking for - even from multiple different rooms. Results are presented in table the center of the screen with support for infinite scrolling. Columns order can be changed by dragging and dropping its header. Clicking column header changes sorting. Each row in the table can be clicked to show panel on the left side of the screen that provides the same functionality as standard inventory view. You can narrow down results using filters available in the left panel: Location - single room or single location Type - multiple equipment types at once Name - equipment whose name starts with typed value Manufacturer Model Barcode Serial number Installation date Custom Properties After creating perfect set of filters and columns you can save it for future use using "Saved queries" section located at the top of the left panel. Finally, all results can be exported as CSV file using icon in top right corner. Note: This is different from the behavior in the desktop client where search only returns results from the rooms you have opened on your local machine and limits them to first 1000. See also Working with the Equipment Browser in Web Client. Quick search in open room Use the quick search box appearing in the left corner when a room is open to search for any piece of floor-mounted equipment in this room. This allows you to quickly navigate in a large room to locate a specific piece of floor-mounted equipment. The quick search does not work in the same way as the full inventory search and does not support wildcards, etc. It is simply meant as a quick way to find floor-mounted equipment in a large open room layout. Start typing the first characters of the equipment you want to locate and the search immediately lists the matches in the room. Search using: Full string Partial string  When the search text entered is found in a word, need not be at the beginning of the word (e.g. for equipment with name "Blade enclosure 23 1", partial search works for searched entries: lad, ncl, losur.

Use your account settings, available in Profile > My Account (your profile icon in the upper right corner), to manage your user account information.  Editing your account settings Type your email address and full name. This option is not available if you're a remote user since your account is handled by an authentication server. More... The full name is the name displayed for your user account. You cannot change your own username or delete your own user account. Changing your password Click CHANGE PASSWORD... and enter your old and new passwords. If you forgot your password, your system administrator (a user with administrator rights) can reset your password for you and send you a new password. This option is not available if you're a remote user since your account is handled by an authentication server. More... Setting system of measurement  In Preferred unit system, select to use metric or US customary settings.  This affects for example if the equipment dimensions are displayed in meters or feet. Changing language settings You can change your language settings (per user) in a separate menu item (Profile > Language). More...

Open the room with the racks you want to edit and double-click a rack to open it in the rack layout. To enable moving equipment between racks, open multiple racks next to each other by clicking the plus icon and selecting more racks. Warning: Any changes made to the rack inventory in the web client will update the model on the ITA server and in the desktop client. Adding, moving, or deleting rack equipment To add equipment from the equipment library: Click + ADD EQUIPMENT to open the equipment library. In the text field, start typing some characters of the equipment you want to add, or the product category, for example 'blade enclosures'. As you type, all items that contain the typed characters are listed.  Select the item you want to add and drag it into position in the rack layout. Close the equipment library (x) when you are done adding equipment to return to the full rack layout. To move equipment in the layout: Drag and drop equipment to other positions and/or racks. To move equipment between racks, open the racks next to each other by clicking the plus icon, and selecting the racks, and then drag equipment. To delete equipment in the layout: Select the piece of equipment to delete. Scroll to the bottom of the equipment information panel to the right and select DELETE. Configuring, editing, or deleting power connections The application provides two ways of configuring power connections for rack equipment: Configuring power connections from power consumers point of view, Configuring power connections from rack PDU point of view, if rack PDU supports extended power information. Configuring power connections from power consumers point of view Select the power consumer for which you want to configure, edit, or delete power connections, such as a server. In the equipment information panel to the right, click the Power tile and look for power consumer inlet with nothing connected to it. Free inlet is marked with gray rectangle and label saying ”Not connected”. Use dropdown to the right to see list of possible power sources. Click on desired power source. For power sources without power outlet information, select phase from list of available phase configurations, For power sources with power outlet information, select available outlet. To remove existing power connection, click on the selected phase or outlet again. Configuring power connections from rack PDU point of view (extended power information only) Select the power outlet for which you want to configure, edit, or delete power connection. In the equipment information panel to the right, click the Power tile and check the Connected state. Use dropdown to the right to see list of possible power consumers. Click on desired power consumer to establish connection. To remove existing power connection, click on the selected power consumer. Editing equipment properties Select the piece of equipment for which you want to edit properties, such as a server. In the Properties tile in the equipment information panel to the right, edit any property. Some properties may not be editable.  Any changes to the rack inventory will show in the Audit Trail.

Use the language option, available in the Profile > Language (your profile image in the upper right corner), to change the language settings and view the web client in any of the supported languages. The selected language will be used for texts on all pages, options, dialog boxes, status messages, etc. The language settings apply per user and the default language is English. Read about Desktop Client language settings here.