spaceLynk(wiser for KNX)

[amgedsalem]

I have wiser of KNX logic controller  part number: LSS100100 not working 

we can not be browsing the webpage to make  the configuration 

the device indication only flashing from front side  LED indicator  1  green light

and the IP Connection not working, attached the picture 

Please advice us 

[Thomas_Rohde]

Hi,

can you please share the picture and even more information?

- Is it a new device out of the box?

- Can you reach other devices connected to this IP-Cable?

- Did you built up a small network (PC+W4K) just to exclude other issues?

Kind regards

Thomas

[amgedsalem]

Hi,

can you please share the picture and even more information? Attached video Explains the problem.

- Is it a new device out of the box?  Yes, it is

- Can you reach other devices connected to this IP-Cable?  Only the spaceLynk connected to PC to make configuration but

the  connection Ethernet not working to reach the IP address. Attached video explains the problem.

- Did you build up a small network (PC+W4K) just to exclude other issues?  Yes

Regards,

[David_Navratil · Accepted solution]

Hello,

For me it clearly looks like controller is not booting.

I will suggest for now to try HW reset (using the button next to the LEDs) – press and hold for 10 seconds – LED 1 start shine red and after 10 sec blinking slowly. Then release and press and hold it again for another 10 seconds – LED 1 again start shine RED and blinking fast after 10 seconds.

If this won’t help, I will also suggest to try reflash microSD card.

follow AN: https://www.schneider-electric.com/en/download/document/AN2_001/

If any of this suggestion won't works, please send device to me for investigation.

Kind regards,

David

[Thomas_Rohde]

Hello Mezied1993-Huss,

any news on that topic?

Kind regards

Thomas