Wiser for KNX Remote, Cloud Connector "Sending message #_publishDatapointsValues failed: connection refused"

[PiotrJakubczyk]

Hello 

Unable to connect to cloud. Problem started 3 weeks ago so I was suspecting problem with Wiser for KNX Remote app version. But after update error persist. Any clue what can be wrong? 

lost Redis keys found

[PiotrJakubczyk]

Problem solved. Thx Fernando for tip: In most cases, by switching the toggle of the Cloud connector to off and the on again this normally is enough to reconnect to the cloud.

[FZetina · Accepted solution]

Yes

In most of the cases,  it is really just switching the toggle off and on, and if that doesn't help, a reboot.

In any case, we're constantly working on improving the stability of the platform and the connector. We will soon release a new version whith those improvements.

Thanks