Wiser for KNX App

[Horacio1]

Hello everybody,

I've been looking fot the wiser for knx App in the play store, but I cannot find it, are there any restrictions to that App here in Chile??? I had a similar experience with the building commissioning where I couldn't get the app for some restrictions, that it´s somo problem between =S= and the microsoft store.

Looking forward to your replies,

Regards,

HSU

[PetrMares · Accepted solution]

Hello,

The Wiser for KNX App is not available in Chile since the release. The App is going to approach maintenance mode soon as there will be a new Wiser KNX App (we start with only limited number of countries), completely redesigned and work on different principles not just as VPN connection to the controller. 

In respect what explained above the release for Chile is not considered.

[Mario.M.Gayed]

HI @PetrMares 

I have a customer Unable to download/use 'Wiser KNX' app from App store on iPhone 17 Pro Max when the region is set to US. However, in the older platform, the same app was working.

 LSS100100, Wiser KNX v1.9 build 12, iPhone 17 Pro Max

And he insists to use the US version , any way to download it ?

[FZetina]

Hi @Mario.M.Gayed I have sent you a private message, please look at it.

Thanks

[ivan-kirilov]

Do you plan on expanding the countries that will have access to the new Wiser KNX app? We are based in Bulgaria and have customers that have KNX instalations with LSS100100 but they don't have access to the app. It is really upseting that in 2025 the app is region restricted. 

[Erwin-vd-Zwart]

@ivan-kirilov 

That is how the big tech operates, hosting apps is a regional model and you have to pay for hosting

Manufacturers only host in the regions where they sell their product and do the required translations.

Regions where the sales is low or non existing or their offers are not everywhere available leads to not hosting an app in that region due to the investment that is required.

This is not any different for SE..