SL & W4K bacnet app very slow

[domotiqa]

Hello,
we have 18 area with fancoil bacnet IP with 5 points each to link to KNX.

Every time we try to map a knx adress to an bacnet point it takes 30sec to 60 sec to link it.
I had this issue in the past too on majority of bacnet ip device.

The bad too is that sometimes it fail:
Device with ID = 4002 or its object with ID = 28_5 doesn't exist

Then try again one or two times and then it work....

so 15*5points* 2 times * 1 minute = 150 minute only to link

any idea how to make it faster ? link by script (read/write), update app...

[Thomas_Rohde]

Hello Domotiqa,

can you please share more details related to your used device and software status please?
Do you phase the same problems with a W4K as well as with a SL?
Which FW-Version you are using and which version of the App you have installed?

[domotiqa]

20210218 client

Spacelynk LSS100200 V2.8.3

As far as I remember, the mapping process was "always" such a pain (at least my 10 last project use).

But in general it s only some point I need.

This time I needed more point and it s horrible. Sometimes I nedd to put the buttun 10 times (error object don't exist) before a press that work and then long delay between 20s to 2 min max...

Sometimes also the discovering don't show all object, need to refresh.

Thks for help

[Thomas_Rohde]

Hello Domotiqa,

I am very sorry but your topic disapeard from my radar. Sorry!
Did you managed in between or is it still open?

[Neskettani]

Hello @domotiqa have you found a solution to your problem? 

[domotiqa · Accepted solution]

no. But for next time, someone on a known forum create a script to auto map.

But no, the app should need more stability I guess