REG-K/16X BLIND/SWITCH ACTUATOR Failure

[Zoil]

Hi,

I have 2 units of this actuator. One stopped working. No LEDs are lit. Bus supply is good. Manual mode doesn’t work. One switch is being on, but no indication on the actuator. When I push the programming button the programming led is lit, this is the only reaction I get.

Anything I can do for troubleshooting?

Thanks

[Heribert_Dölger]

Hello

As a first step I'd recommend to run the diagnostics from the DFU tool. This might provide more details why the actuators are not working. Please share the resutling file here and we can have a look at it. 

Best regards