Long Press Issue – Schneider MTN6194-6010S

[Cryptomeria.link]

Hello everyone,

I’m facing an issue on a KNX project using two Schneider devices:

• MTN6194-6010

• MTN6194-6010S

Both devices are configured exactly the same way in ETS.
On the MTN6194-6010, everything works fine:

• S.hort press -  A for switching 

• Long press -  B as a 1-byte value

However, on the MTN6194-6010S, the long press doesn’t trigger any action.
The communication object linked to the long press is not sent, even though the configuration was copied directly from the working 6010 device.

Here’s what I’ve already checked:

• S.hort/long press parameters are identical.

• Communication objects are properly linked.

• Device download has been repeated several times.

I’m wondering if there’s a functional difference between the MTN6194-6010 and MTN6194-6010S, or if there’s a specific parameter required for long-press detection on the “S” version.

Has anyone already encountered this issue or found a workaround?

Thanks a lot for your help,

David G

[Thomas_Rohde]

Hi David!
To be honest ... not heard yet.
Can you please share the ETS-Project with me?
If you have doubts to share the whole project ...
Please make a copy of the project and delete everything beside the both products.

Many THANKS for your hint/support!

[Cryptomeria.link · Accepted solution]

After analysis by Schneider technical service, the MTN6194-6010S device was confirmed to be faulty.
The long-press function issue is caused by a hardware defect, not by configuration.

[Cryptomeria.link]

Hi Thomas,

Following the investigation by Schneider technical service:
They directly reviewed the ETS configuration and also performed a physical test on an MTN6194-6010S unit in their lab.
They confirmed that the long press function — a basic and easy-to-set feature — does not work on this device.

No issue was found in the ETS parameters.
The problem comes from the hardware, and can only be verified by testing the device itself.

Kind regards,
David 

[Thomas_Rohde]

Hi David!

THANKS A LOT for the feedback!