Help
  • Explore Community Expore Community
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Explore Community Explore Community
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • EcoStruxure Asset Advisor
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
    • EcoStruxure IT Help Center
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

WELCOME to Motor Management Community!

Solutions for Motor Management

Get support to configure, troubleshoot, update or upgrade your motor management solution built with Altivar variable speed drives and Tesys devices to start, control, protect and monitor Low Voltage and Medium Voltage motors and loads, covering direct start, soft start and variable speed control.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Power Distribution IEC
  • Solutions for Motor Management
  • WELCOME to Motor Management Community!
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BJacqz
Lt. Commander BJacqz Lt. Commander
38
PriscilaCunha22
Lieutenant JG PriscilaCunha22 Lieutenant JG
8
LeoLazzaro
Ensign LeoLazzaro Ensign
6
SDSEngr
SDSEngr Schneider Alumni (Retired)
4
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Solutions for Motor Management
Solved
Zirwa
Crewman Zirwa Crewman
Crewman

Posted: ‎2022-10-14 04:05 AM . Last Modified: ‎2023-04-27 05:33 AM

2 Likes
9
2705
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2022-10-14 04:05 AM . Last Modified: ‎2023-04-27 05:33 AM

WELCOME to Motor Management Community!

Get latest news for Motor Management Solution 

What is Motor Management Forum about?

This forum is specifically designed for specifiers, panel builders, distributors, business and technical experts, to connect and be a part of solution provider which helps controls and protect their motor and its management with the highest sustainability.

Reduce costs and Boost Asset Uptime with Motor Management

Get support for all our Motor Management Solutions:

  • Variable Speed Drives (Altivar)
  • Soft Starters (Altivar)
  • DOL (TeSys, TeSys Island)

Connect with experts who express their knowledge and discuss real-world experiences to answer your specific needs.

Never miss your favorite topics updates

Subscribe to labels matching with your own scope once you are on the Motor Management forum and get notified for new posts & responses. Simply specify the questions and choose the relevant label and get Expert advice about:

  • Product launches
  • Commissioning
  • Troubleshooting
  • Selection & Sizing
  • Firmware updates
  • Cybersecurity
  • Performances & Architecture
  • Legacy drives migration

What you need to do to get started

New to the Community? Get started with Your First steps with Schneider Electric Communities

You can also discover our community with this short video:

 

Pro-tip: Take advantage of the auto-translate feature to ask questions in your local language and translate posts that are interesting for you.

Subscribe now to activate daily notifications and never miss a thing

 

Get notifications for the latest update

Labels
  • Labels:
  • Best Practice
  • Design & Build
  • Digitalization
  • Energy Efficiency
  • Power Quality
  • Products
  • Selection & sizing
  • Training & How to
  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
LeoLazzaro
Ensign LeoLazzaro Ensign
Ensign

Posted: ‎2023-03-30 08:47 AM

In response to Farooq8899
0 Likes
1
1921
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-30 08:47 AM

Dear, I have checked the picture in this size of drives the fans are runing as soon you give the run order . In big power the fans are not manage by the termperature of the sensor , then Fans must work all the time during runing. The fans are in the bottom in this size. Maybe they are stuck and are  not runing properly.  The sensor is the heatsink , no easy to access and for this type of intervension I recommend you to reach the official Schneider Electric  local service .  For other side , in the installation manual is written how to supply the fans by external supply ( picture with yellow label) , but first you must to be sure that fans are working. 

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 9
Farooq8899
Crewman Farooq8899
Crewman

Posted: ‎2023-03-27 03:32 AM

0 Likes
8
1985
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-27 03:32 AM

Hi, 

Good afternoon.

I hope you are doing well.

We are facing this problem.

Can you suggest me , how can we solve this problem . 

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

BJacqz
Lt. Commander BJacqz Lt. Commander
Lt. Commander

Posted: ‎2023-03-27 05:04 AM

In response to Farooq8899
0 Likes
0
1972
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-27 05:04 AM

Hello,

This fault result on high torque demand from motor, I advise you to have a look on this article : What are some steps to troubleshoot fault code OHF on an ATV61 and ATV71 drive (Overheating faults)?...

As well as on attached note.

Bruno Jacqz, Drives training leader
Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

LeoLazzaro
Ensign LeoLazzaro Ensign
Ensign

Posted: ‎2023-03-27 05:08 AM

In response to Farooq8899
1 Like
5
1971
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-27 05:08 AM

Hello Farooq88  , Thank you for your question

Drive overheating means that hetsink reach a high temperature , you can check the THD ( drive thermal status) value in the HMI . It is in % , and the fault is trigger when this value reach 118% . Generally this fault is related to the following root causes

* Ambient temperature too high
* Bad enclosure cooling.
* Enclosure Inlet air Filter blocked.
* Fan failure.

Please could you share with us the ATV71/61 commercial reference.?

Thank you in advance

B.R.

Reply

Link copied. Please paste this link to share this article on your social media post.

Farooq8899
Crewman Farooq8899
Crewman

Posted: ‎2023-03-27 08:43 AM

In response to LeoLazzaro
0 Likes
4
1959
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-27 08:43 AM

Good evening sir,

Thank you for good response.

Your are right sir, when thermal status reach 118 , then alarm appear, 2 days before I clean heatsink and air blower and also clean filters.

All fans are working properly. 

I put one window AC front of power card , now thermal status is under 100 % . But I fell blower fan not going on proper time. I want to start fan early. 

Please sir give me more suggestions untill solve this problem. 

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

BJacqz
Lt. Commander BJacqz Lt. Commander
Lt. Commander

Posted: ‎2023-03-29 08:38 AM

In response to Farooq8899
0 Likes
3
1949
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-29 08:38 AM

Small remark is may be to check the Motor switching frequency (PWM) and decrease it (if it is not already on mini possible). setting is SFR.

Bruno Jacqz, Drives training leader
Reply

Link copied. Please paste this link to share this article on your social media post.

Farooq8899
Crewman Farooq8899
Crewman

Posted: ‎2023-03-29 10:28 PM

In response to BJacqz
0 Likes
2
1938
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-29 10:28 PM

Good morning Sir, I hope you are doing well.

Can you you help me to find the temperature sensors of power board. 

Can you send me the pictures temperature sensors, may be the sensor is not working properly.  I am sending two pictures. In this time thermal state is low but fan is running. 

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

Kevin_McDonald
Ensign Kevin_McDonald Ensign
Ensign

Posted: ‎2023-03-30 04:49 AM

In response to Farooq8899
0 Likes
0
1933
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-30 04:49 AM

Drive overheat happens when the Drive thermal state reaches 118%.  You can monitor this under the Monitor menu.  For overheat faults, you need to first check and confirm the heatsink fans are running.  If you can provide the drive part and serial numbers, we can provide more specific details on where you may be able to check the fans and also part numbers for replacement if needed.  

 

Reply

Link copied. Please paste this link to share this article on your social media post.

LeoLazzaro
Ensign LeoLazzaro Ensign
Ensign

Posted: ‎2023-03-30 08:47 AM

In response to Farooq8899
0 Likes
1
1922
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-30 08:47 AM

Dear, I have checked the picture in this size of drives the fans are runing as soon you give the run order . In big power the fans are not manage by the termperature of the sensor , then Fans must work all the time during runing. The fans are in the bottom in this size. Maybe they are stuck and are  not runing properly.  The sensor is the heatsink , no easy to access and for this type of intervension I recommend you to reach the official Schneider Electric  local service .  For other side , in the installation manual is written how to supply the fans by external supply ( picture with yellow label) , but first you must to be sure that fans are working. 

Reply

Link copied. Please paste this link to share this article on your social media post.

LeoLazzaro
Ensign LeoLazzaro Ensign
Ensign

Posted: ‎2023-03-30 08:51 AM

In response to LeoLazzaro
1 Like
0
1921
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-03-30 08:51 AM

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=ATV71E_Installation... 

Check page 70

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc