Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Get support to configure, troubleshoot, update or upgrade your motor management solution built with Altivar variable speed drives and Tesys devices to start, control, protect and monitor Low Voltage and Medium Voltage motors and loads, covering direct start, soft start and variable speed control.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-04-27 01:18 AM . Last Modified: 2023-05-01 08:11 PM
The safety module is compliant with software version V2.1IE80, but my ATV930 version is V3.4IEXX,
How can I downgrade to an older version ?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-06-02 05:36 AM
Hello,
I do not know which Country you are but I advise you to see with your local representative. They will be able to help you on this matter.
We are working to develop a tool to give you this possibility (EADM tool already available for ATS480 software update is planned to be also for other products such as ATV900).
On another plan, regarding your case, we are also working on a solution to make possible using our standard drive (software version same for all ATV900), this is on track but not yet available.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-06-02 05:36 AM
Hello,
I do not know which Country you are but I advise you to see with your local representative. They will be able to help you on this matter.
We are working to develop a tool to give you this possibility (EADM tool already available for ATS480 software update is planned to be also for other products such as ATV900).
On another plan, regarding your case, we are also working on a solution to make possible using our standard drive (software version same for all ATV900), this is on track but not yet available.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.