recover installed smartconnector license

[jorge_initech_e]

I have a Smart Connector 2.4 license running on a server. This server has to be migrated and the IT people asked me to move the licenses to a new virtual machine. I know the procedure to recover the licenses from the ES side, but i don't know if there's any way to do the same with SmartConnector licenses.

¿any of you have done this before?

thanks in advance.

[PiotrJakubczyk]

Hello @jorge_initech_e 

-------------UPDATE 24.08.2022----------

you will need to go to the SmartConnector Licensing portal and recreate them as the machine will have a new Thumbprint. For the SmartConnector Framework License enter the original Purchase Order details and put a comment that this is a replacement for new server.