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Unsure how to configure a Smart Connector endpoint to consume EBO resources

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Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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jsampson
Crewman jsampson
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Posted: ‎2021-02-26 11:52 AM

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‎2021-02-26 11:52 AM

Unsure how to configure a Smart Connector endpoint to consume EBO resources

We've set up EBO. The only EWS server option I can find for it is enable/disable. We've enabled this setting.

 

In the smart connector portal, we created a SoapEwsRestProvider endpoint. Both the EBO and Smart Connector servers are hosted on the same machine. The SoapEwsRestProvider endpoint is configured to point to: http://localhost/EcoStruxure/DataExchange but I'm not sure if this is the proper path since I cant find any configuration settings in EBO that defines where the EWS server is hosted.

 

I've tried several other potential paths as well. Unfortunately, I'm also not sure how to test connectivity other than attempting to log in through the endpoints swagger authentication which fails regardless of whether I'm using the smart connector or EBO admin account credentials.

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JeffBowman
JeffBowman Schneider Alumni (Retired)
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Posted: ‎2021-02-26 12:37 PM

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‎2021-02-26 12:37 PM

Hi,

 

Do you have multiple Rest providers configured in your system?

 

perhaps they are both using the same port, so the one pointing at your EBO instance is not starting up.

 

if this could be the case, delete the one that is pointing at the address listed in this error and restart the other endpoint.

 

Best Regards,

 

-Jeff

See Answer In Context

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Erwin-vd-Zwart
Sisko Erwin-vd-Zwart Sisko
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Posted: ‎2021-02-26 12:04 PM

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‎2021-02-26 12:04 PM

What ports are set in the software administrator? 80 and 443?

 

When entering http://localhost in the browser do get the login screen of webstation without security messages (https)

 

Did you disabled the redirect to https in the security settings on the control panel? 

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jsampson
Crewman jsampson
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Posted: ‎2021-02-26 12:08 PM

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‎2021-02-26 12:08 PM

Yes, 80 and 443.

 

http://localhost through the browser works fine for logging in.

 

Redirect to https is disabled.

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JeffBowman
JeffBowman Schneider Alumni (Retired)
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Posted: ‎2021-02-26 12:22 PM

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‎2021-02-26 12:22 PM

When you log in to EBO are you using credentials in the default domain or do you need to type in a domain?

 

EWS can only be accessed via the default EBO domain.

 

Also, in SC if you turn on EWS Consume logging (logging filter), and set the Logging Level to Trace (Settings). What messages show up in the SC log?

 

Best Regards,

 

-Jeff

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Erwin-vd-Zwart
Sisko Erwin-vd-Zwart Sisko
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Posted: ‎2021-02-26 12:22 PM

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‎2021-02-26 12:22 PM

When opening swagger and entering admin credentials, can you execute the Root operation? When running the get request you should get a 200 status code and see the server name you approach 

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jsampson
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Posted: ‎2021-02-26 12:26 PM

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‎2021-02-26 12:26 PM

No, I get error 401 "Authorization has been denied for this request."

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jsampson
Crewman jsampson
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Posted: ‎2021-02-26 12:27 PM

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‎2021-02-26 12:27 PM

We're using the default EBO domain.

 

Where do I find the SC log?

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JeffBowman
JeffBowman Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2021-02-26 12:28 PM

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‎2021-02-26 12:28 PM

C:\programdata\smartconnector\logs

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jsampson
Crewman jsampson
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Posted: ‎2021-02-26 12:34 PM

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‎2021-02-26 12:34 PM

2021-02-26 20:33:31.3844,Error,RestServe,<no principal>,There was no endpoint listening at http://localhost:57621/EcoStruxure/DataExchange that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
Unable to connect to the remote server
No connection could be made because the target machine actively refused it 127.0.0.1:57621

 

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JeffBowman
JeffBowman Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2021-02-26 12:37 PM

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‎2021-02-26 12:37 PM

Hi,

 

Do you have multiple Rest providers configured in your system?

 

perhaps they are both using the same port, so the one pointing at your EBO instance is not starting up.

 

if this could be the case, delete the one that is pointing at the address listed in this error and restart the other endpoint.

 

Best Regards,

 

-Jeff

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jsampson
Crewman jsampson
Crewman

Posted: ‎2021-02-26 12:44 PM

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‎2021-02-26 12:44 PM

I removed the default instance that Smart Connector started with and restarted the EBO server. I think that has made some progress but now I have a new error.

 

2021-02-26 20:42:16.0110,Error,RestServe,<no principal>,The HTTP request is unauthorized with client authentication scheme 'Digest'. The authentication header received from the server was 'Digest realm="ews@SxWBM",qop="auth",nonce="5F16F3167A9EAAB7B75F36384F9EAE22538ADCF9B9D29884232D35BAA19B009F9D0F8CE98400CE4B5525CF8B",opaque="227BAB"'.
The remote server returned an error: (401) Unauthorized.

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JeffBowman
JeffBowman Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2021-03-04 08:39 AM

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‎2021-03-04 08:39 AM

Hi @jsampson ,


This generally indicates your EBO credentials are not correct.

 

Are you able to log into EBO with the same credentials you are using in Swagger?

 

Best Regards,

 

-Jeff

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