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We have the same problem starting the service.
The SQL database is on a remote location so we used Authentication type: Windows Explicit.
Here is the log of the installation process:
2024-09-13 12:41:49.5361,Debug,Utility,<no principal>,PortalUserDbContext database not found,
2024-09-13 12:41:49.5361,Debug,Utility,<no principal>,Database Deleted,
2024-09-13 12:47:35.6729,Info,Utility,<no principal>,InstallDatabase,
2024-09-13 12:47:35.9697,Debug,Utility,<no principal>,Installing a new database:,0,2,databaseserver,SmartConnector,domain\user,*****,true,
2024-09-13 12:47:35.9697,Debug,Utility,<no principal>,Replacing encryption key,
2024-09-13 12:47:35.9697,Debug,Utility,<no principal>,UtilityConfigFilePath,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe.config,
2024-09-13 12:47:35.9854,Debug,Utility,<no principal>,ServiceConfigFilePath,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Service.exe.config,
2024-09-13 12:47:35.9854,Debug,Utility,<no principal>,Updating connection strings for SqlServer,
2024-09-13 12:47:35.9854,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe.config,SmartConnectorDb,Server=databaseserver;Database=SmartConnector.Service;User Id=domain\user;Password=*****,
2024-09-13 12:47:35.9854,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Service.exe.config,SmartConnectorDb,Server=databaseserver;Database=SmartConnector.Service;User Id=domain\user;Password=*****,
2024-09-13 12:47:35.9854,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe.config,SmartConnectorUserDb,Server=databaseserver;Database=SmartConnector.User;User Id=domain\user;Password=*****,
2024-09-13 12:47:36.0010,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Service.exe.config,SmartConnectorUserDb,Server=databaseserver;Database=SmartConnector.User;User Id=domain\user;Password=*****,
2024-09-13 12:47:36.0010,Debug,Utility,<no principal>,Configuring SmartConnector service for remote SQL windows authentication,
2024-09-13 12:47:36.0635,Debug,Utility,<no principal>,Changed service user successfully,
2024-09-13 12:47:36.0635,Debug,Utility,<no principal>,Creating database for domain\user,
2024-09-13 12:47:36.0635,Debug,Utility,<no principal>,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe,
2024-09-13 12:47:39.8448,Debug,Utility,<no principal>,Installation complete,
just replaced the username, password and database server address.
If we try to start the service manually, the following error pop up.
Any ideas?
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Thanks for your answer @Erwin-vd-Zwart, we now have SA rights on the user to deploy the databases, but now after the installation we have the following error starting the service:
Also did the following test with the user credentials:
Any suggestions?
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Hello @Erwin-vd-Zwart they checked login in with the user credentials and created a database manually, but the two databases are not being created in the installation process of the smartconnector installer:
After checking user rights and roles, and connection between the servers, we tried again and the Log shows the following:
2024-09-17 12:40:49.5900,Debug,Utility,<no principal>,PortalUserDbContext database not found,
2024-09-17 12:40:49.5900,Debug,Utility,<no principal>,Database Deleted,
2024-09-17 12:45:29.3685,Info,Utility,<no principal>,InstallDatabase,
2024-09-17 12:45:29.6615,Debug,Utility,<no principal>,Installing a new database:,0,2,domain\dbserver,SmartConnector,domain\user,password,true,
2024-09-17 12:45:29.6635,Debug,Utility,<no principal>,Replacing encryption key,
2024-09-17 12:45:29.6635,Debug,Utility,<no principal>,UtilityConfigFilePath,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe.config,
2024-09-17 12:45:29.6635,Debug,Utility,<no principal>,ServiceConfigFilePath,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Service.exe.config,
2024-09-17 12:45:29.6635,Debug,Utility,<no principal>,Updating connection strings for SqlServer,
2024-09-17 12:45:29.6795,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe.config,SmartConnectorDb,Server=domain\dbserver;Database=SmartConnector.Service;User Id=domain\user;Password=password,
2024-09-17 12:45:29.6795,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Service.exe.config,SmartConnectorDb,Server=domain\dbserver;Database=SmartConnector.Service;User Id=domain\user;Password=password,
2024-09-17 12:45:29.6955,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe.config,SmartConnectorUserDb,Server=domain\dbserver;Database=SmartConnector.User;User Id=domain\user;Password=password,
2024-09-17 12:45:29.6955,Debug,Utility,<no principal>,SetConnectionStringInFile,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Service.exe.config,SmartConnectorUserDb,Server=domain\dbserver;Database=SmartConnector.User;User Id=domain\user;Password=password,
2024-09-17 12:45:29.7125,Debug,Utility,<no principal>,Configuring SmartConnector service for remote SQL windows authentication,
2024-09-17 12:45:29.8375,Debug,Utility,<no principal>,Changed service user successfully,
2024-09-17 12:45:29.8375,Debug,Utility,<no principal>,Creating database for domain\user,
2024-09-17 12:45:29.8375,Debug,Utility,<no principal>,C:\Program Files (x86)\Schneider Electric\SmartConnector\Mongoose.Utility.exe,
2024-09-17 12:45:33.6205,Debug,Utility,<no principal>,Installation complete,
2024-09-17 12:45:34.3845,Trace,Database,<no principal>,Setting Database Execution Strategy to SqlAzureExecutionStrategy.,
2024-09-17 12:45:35.9725,Error,Service,<no principal>,Error while building type Mongoose.Service.LoggerFilterProvider. See the inner exception for details
1.) new LoggerFilterProvider()
2.) Mongoose.Service.LoggerFilterProvider
3.) Instance of SxL.Common.ILoggerFilterProvider (Mongoose.Service.LoggerFilterProvider)
4.) Container.GetInstance(SxL.Common.ILoggerFilterProvider)
Login failed for user 'domain\user'.
at lambda_method(Closure , IBuildSession , IContext )
at StructureMap.Building.BuildPlan.Build(IBuildSession session, IContext context)
at StructureMap.SessionCache.GetObject(Type pluginType, Instance instance, ILifecycle lifecycle)
at StructureMap.SessionCache.GetDefault(Type pluginType, IPipelineGraph pipelineGraph)
at StructureMap.Container.GetInstance(Type pluginType)
at StructureMap.Container.GetInstance[T]()
at Mongoose.Service.Mongoose.OnStart(String[] args)
,[],
2024-09-17 12:45:35.9915,Info,Service,<no principal>,Exception caught at service level.,
2024-09-17 12:45:35.9915,Error,Service,<no principal>,StructureMap.Building.StructureMapBuildException: Error while building type Mongoose.Service.LoggerFilterProvider. See the inner exception for details
1.) new LoggerFilterProvider()
2.) Mongoose.Service.LoggerFilterProvider
3.) Instance of SxL.Common.ILoggerFilterProvider (Mongoose.Service.LoggerFilterProvider)
4.) Container.GetInstance(SxL.Common.ILoggerFilterProvider)
---> System.Data.SqlClient.SqlException: Login failed for user 'domain\user'.
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext](TTarget target, Action`2 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
at System.Data.Entity.Infrastructure.Interception.DbConnectionDispatcher.Open(DbConnection connection, DbInterceptionContext interceptionContext)
at System.Data.Entity.SqlServer.SqlProviderServices.<>c__DisplayClass60_0.<UsingConnection>b__0()
at System.Data.Entity.Infrastructure.DbExecutionStrategy.<>c__DisplayClass17_0.<Execute>b__0()
at System.Data.Entity.Infrastructure.DbExecutionStrategy.Execute[TResult](Func`1 operation)
at System.Data.Entity.SqlServer.SqlProviderServices.UsingMasterConnection(DbConnection sqlConnection, Action`1 act)
at System.Data.Entity.SqlServer.SqlProviderServices.CreateDatabaseFromScript(Nullable`1 commandTimeout, DbConnection sqlConnection, String createDatabaseScript)
at System.Data.Entity.SqlServer.SqlProviderServices.DbCreateDatabase(DbConnection connection, Nullable`1 commandTimeout, StoreItemCollection storeItemCollection)
at System.Data.Entity.Migrations.Utilities.DatabaseCreator.Create(DbConnection connection)
at System.Data.Entity.Migrations.DbMigrator.EnsureDatabaseExists(Action mustSucceedToKeepDatabase)
at System.Data.Entity.Migrations.DbMigrator.Update(String targetMigration)
at System.Data.Entity.Internal.DatabaseCreator.CreateDatabase(InternalContext internalContext, Func`3 createMigrator, ObjectContext objectContext)
at System.Data.Entity.Database.Create(DatabaseExistenceState existenceState)
at System.Data.Entity.CreateDatabaseIfNotExists`1.InitializeDatabase(TContext context)
at System.Data.Entity.Internal.InternalContext.PerformInitializationAction(Action action)
at System.Data.Entity.Internal.InternalContext.PerformDatabaseInitialization()
at System.Data.Entity.Internal.RetryAction`1.PerformAction(TInput input)
at System.Data.Entity.Internal.LazyInternalContext.InitializeDatabaseAction(Action`1 action)
at System.Data.Entity.Internal.InternalContext.ForceOSpaceLoadingForKnownEntityTypes()
at System.Data.Entity.DbContext.System.Data.Entity.Infrastructure.IObjectContextAdapter.get_ObjectContext()
at Mongoose.Service.Data.MongooseDbContext.WireUpEncryption()
at Mongoose.Service.Data.MongooseDbContext..ctor(Boolean automaticDecryption)
at Mongoose.Service.LoggerFilterProvider.Refresh()
at lambda_method(Closure , IBuildSession , IContext )
--- End of inner exception stack trace ---
at lambda_method(Closure , IBuildSession , IContext )
at StructureMap.Building.BuildPlan.Build(IBuildSession session, IContext context)
at StructureMap.SessionCache.GetObject(Type pluginType, Instance instance, ILifecycle lifecycle)
at StructureMap.SessionCache.GetDefault(Type pluginType, IPipelineGraph pipelineGraph)
at StructureMap.Container.GetInstance(Type pluginType)
at StructureMap.Container.GetInstance[T]()
at Mongoose.Service.Mongoose.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.ServiceProcess.ServiceBase.Run(ServiceBase[] services)
at Mongoose.Service.Program.Main(),
2024-09-17 12:46:21.7178,Trace,Database,<no principal>,Setting Database Execution Strategy to SqlAzureExecutionStrategy.,
2024-09-17 12:46:24.1728,Error,Service,<no principal>,Error while building type Mongoose.Service.LoggerFilterProvider. See the inner exception for details
1.) new LoggerFilterProvider()
2.) Mongoose.Service.LoggerFilterProvider
3.) Instance of SxL.Common.ILoggerFilterProvider (Mongoose.Service.LoggerFilterProvider)
4.) Container.GetInstance(SxL.Common.ILoggerFilterProvider)
Login failed for user 'domain\user'.
at lambda_method(Closure , IBuildSession , IContext )
at StructureMap.Building.BuildPlan.Build(IBuildSession session, IContext context)
at StructureMap.SessionCache.GetObject(Type pluginType, Instance instance, ILifecycle lifecycle)
at StructureMap.SessionCache.GetDefault(Type pluginType, IPipelineGraph pipelineGraph)
at StructureMap.Container.GetInstance(Type pluginType)
at StructureMap.Container.GetInstance[T]()
at Mongoose.Service.Mongoose.OnStart(String[] args)
,[],
2024-09-17 12:46:24.1818,Info,Service,<no principal>,Exception caught at service level.,
2024-09-17 12:46:24.1818,Error,Service,<no principal>,StructureMap.Building.StructureMapBuildException: Error while building type Mongoose.Service.LoggerFilterProvider. See the inner exception for details
1.) new LoggerFilterProvider()
2.) Mongoose.Service.LoggerFilterProvider
3.) Instance of SxL.Common.ILoggerFilterProvider (Mongoose.Service.LoggerFilterProvider)
4.) Container.GetInstance(SxL.Common.ILoggerFilterProvider)
---> System.Data.SqlClient.SqlException: Login failed for user 'domain\user'.
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext](TTarget target, Action`2 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
at System.Data.Entity.Infrastructure.Interception.DbConnectionDispatcher.Open(DbConnection connection, DbInterceptionContext interceptionContext)
at System.Data.Entity.SqlServer.SqlProviderServices.<>c__DisplayClass60_0.<UsingConnection>b__0()
at System.Data.Entity.Infrastructure.DbExecutionStrategy.<>c__DisplayClass17_0.<Execute>b__0()
at System.Data.Entity.Infrastructure.DbExecutionStrategy.Execute[TResult](Func`1 operation)
at System.Data.Entity.SqlServer.SqlProviderServices.UsingMasterConnection(DbConnection sqlConnection, Action`1 act)
at System.Data.Entity.SqlServer.SqlProviderServices.CreateDatabaseFromScript(Nullable`1 commandTimeout, DbConnection sqlConnection, String createDatabaseScript)
at System.Data.Entity.SqlServer.SqlProviderServices.DbCreateDatabase(DbConnection connection, Nullable`1 commandTimeout, StoreItemCollection storeItemCollection)
at System.Data.Entity.Migrations.Utilities.DatabaseCreator.Create(DbConnection connection)
at System.Data.Entity.Migrations.DbMigrator.EnsureDatabaseExists(Action mustSucceedToKeepDatabase)
at System.Data.Entity.Migrations.DbMigrator.Update(String targetMigration)
at System.Data.Entity.Internal.DatabaseCreator.CreateDatabase(InternalContext internalContext, Func`3 createMigrator, ObjectContext objectContext)
at System.Data.Entity.Database.Create(DatabaseExistenceState existenceState)
at System.Data.Entity.CreateDatabaseIfNotExists`1.InitializeDatabase(TContext context)
at System.Data.Entity.Internal.InternalContext.PerformInitializationAction(Action action)
at System.Data.Entity.Internal.InternalContext.PerformDatabaseInitialization()
at System.Data.Entity.Internal.RetryAction`1.PerformAction(TInput input)
at System.Data.Entity.Internal.LazyInternalContext.InitializeDatabaseAction(Action`1 action)
at System.Data.Entity.Internal.InternalContext.ForceOSpaceLoadingForKnownEntityTypes()
at System.Data.Entity.DbContext.System.Data.Entity.Infrastructure.IObjectContextAdapter.get_ObjectContext()
at Mongoose.Service.Data.MongooseDbContext.WireUpEncryption()
at Mongoose.Service.Data.MongooseDbContext..ctor(Boolean automaticDecryption)
at Mongoose.Service.LoggerFilterProvider.Refresh()
at lambda_method(Closure , IBuildSession , IContext )
--- End of inner exception stack trace ---
at lambda_method(Closure , IBuildSession , IContext )
at StructureMap.Building.BuildPlan.Build(IBuildSession session, IContext context)
at StructureMap.SessionCache.GetObject(Type pluginType, Instance instance, ILifecycle lifecycle)
at StructureMap.SessionCache.GetDefault(Type pluginType, IPipelineGraph pipelineGraph)
at StructureMap.Container.GetInstance(Type pluginType)
at StructureMap.Container.GetInstance[T]()
at Mongoose.Service.Mongoose.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.ServiceProcess.ServiceBase.Run(ServiceBase[] services)
at Mongoose.Service.Program.Main(),
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