SmartConnector service not starting

[AV27]

Hello, I am trying to install smart connector on a windows server 2019 VM and the windows service won't start and is giving error code 1064. I have chosen SQL express and windows explicit as the login type during install.

The smart connectors intention is to read hotel room booking statuses from an oracle opera booking system and transfer the booking status of the room to EBO for the purpose of air conditioning control. Is it possible to do this on an AS-P (v3.2.3) only or is an ES required?

Thanks

[Erwin-vd-Zwart]

Did you checked if the SmartConnector databases are created in the SQL?

This will tell you that the installation was done with correct SQL settings and all is setup correctly..

You can also check the logs in C:\ProgramData\SmartConnector\Logs to get more information about what might have gone wrong during setup / start of service.

For SmartConnector you don’t need an ES but you do need a Windows environment and a SQL to deploy the framework. Once deployed you can connect to an EWS server that can either be an ES or AS (Physical, Virtual and/or Containerized)