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SmartConnector Forum
Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.
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Hi, I’ve encountered an issue where I cannot open the smartconnector home page. I’ve tried reinstalling the smartconnector, restarting the server and creating new database but still failed. Attached is the log file for smartconnector
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I would guess that your network location of 127.0.0.1 is not routeable on your PC, or at the very least the network interface 127.0.0.1 is not listening. You could go into the database for Smartconnector and change the IP that it is listening on from 127.0.0.1 to 0.0.0.0 which in theory should make smartconnector listen for connections on all available network adapters/addresses. This would mean that you would access the UI by putting in your IP Address rather than 127.0.0.1.
If you don't know what your IP address is, you can find it from a command window and typing in ipconfig
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Is the SmartConnectorService running as "Local System"?
Is there something else listening on port 8083 or 8082?
Run: netstat -abn > netstat-output.txt
and search for 8082 or 8083 in the txt file.
Can you ping the localhost?
Run: ping 127.0.0.1
In PowerShell run: Test-NetConnection -Computer 127.0.0.1 -Port 8083
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