Problem with Smart Connector REST endpoint after change from localhost to + or IP address

[SlawomirRangosz]

Hello,

If I change host address in REST endpoint from localhost 127.0.0.1 to "+:port" or "IP_address:port" - Smart connector portal don't works and reports error HTTP 500. I'm using Smart connector ver. 2.4.22, log is attached. I wonder if you somobody can help me.

BR, Slawomir

[JeffBowman]

Hi Slawomir,

Can you please post a screenshot of your REST Endpoint configuration?

Best Regards,

-Jeff

[SlawomirRangosz]

Hi Jeff,

When I change host address from 127.0.0.1 to + and restart Smart Connector service I have HTTP 500 error on Smart connector portal.

BR Slawomir

[SlawomirRangosz]

I looks like there is a problem only with REST endpoint. If I define SOAP edpoint I can change host IP to +...

[JeffBowman]

Hi Slawomir,

Sorry for the slow reply, as I was out the office last week.

This is quite a mystery! I have never seen the Smart Connector portal stop working when a REST gateway address is changed in any way, shape or form! I know this should not be related in any way!

That said, how are you able to recover and get back into the portal in order to change the address back? Are you reinstalling Smart Connector or are you accessing the DB directly and making the change?

In this case, I would probably like to see this issue in person, maybe in a screen share, I will send you an email to discuss.

Best Regards,

-Jeff

[Nedjma]

Hello,

@SlawomirRangosz, did @JeffBowman's helped you?

If you are in the same situation, don't hesitate to inform us here.

Have a nice day.