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How can we download a license with a Claim Token if the license we have is Commercial?
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Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.
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Hi Christia,
There are two ways that you can do this:
1. From the SmartConnector portal, go to the licenses page (Setup > Licenses) and click the 'download' button:
2. From www.smartconnectorserver.com, login and click on "License Depot'
As far as an account, you don't need a 'developer' account, just sign into www.smartconnectorserver.com with any credentials (Standard user account), you do NOT need to sign up as a developer in order to claim a license.
Regards,
-Jeff
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Hi Christia,
There are two ways that you can do this:
1. From the SmartConnector portal, go to the licenses page (Setup > Licenses) and click the 'download' button:
2. From www.smartconnectorserver.com, login and click on "License Depot'
As far as an account, you don't need a 'developer' account, just sign into www.smartconnectorserver.com with any credentials (Standard user account), you do NOT need to sign up as a developer in order to claim a license.
Regards,
-Jeff
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Hi Jeff,
As mentioned above the download button was not visible in local Smart Connector neither the Claim button in Smart Connector -> License Depot.
Please see below. These screenshots are from the customer's machine.
Regards,
Christia
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Many thanks for sorting this out Jeff. 
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