SmartConnector Forum
Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.
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We use the FIAS connector but during installation / initialisation we run into an error.
Can someone help?
Attached is a screenshot of the message even if we create the license new or use the demo license.
We used the SmartConnector 2.2.130 and installed the software like it is described in the manual created by Chrystalla Ioannou.
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Hi Stefan,
May I ask where you downloaded Fias solution from?
Fias has its own license.
If you downloaded the solution from our box release folder then there is a ReadMe file where you can find a claim Token for Fias license or you can download the license from SmartConnector Server.
Please note that this is an evaluation license and it will expire 30 days after installation.
If you have any further questions do not hesitate to contact me directly.
Regards,
Christia
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Hi Stefan,
May I ask where you downloaded Fias solution from?
Fias has its own license.
If you downloaded the solution from our box release folder then there is a ReadMe file where you can find a claim Token for Fias license or you can download the license from SmartConnector Server.
Please note that this is an evaluation license and it will expire 30 days after installation.
If you have any further questions do not hesitate to contact me directly.
Regards,
Christia
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Solved the problem with direct contact.
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