EwsClient GetAlarmEvents() does not return ValueItemId for BACNet and Infinet alarms

[sesa145614_brid]

Hi,

I tried to get the point description from BACNet and Infinet alarms with the following code:

public bool ProcessAlarms(EwsClient clientObj)

{                   

    responseObjByCat = clientObj.GetAlarmEvents(); 

    alarmEvents = responseObjByCat.GetAlarmEventsAlarmEvents;

    foreach (AlarmEventsType alarmEvent in alarmEvents.AlarmEvent)

    {

       if (!string.IsNullOrEmpty(alarmEvent.Type))

       {

          string idX = alarmEvent.SourceID;

          string[] idsa = new string[] { idX };

          var items1 = clientObj.GetItems(idsa);

          if (items1.GetItemsItems.AlarmItems.Count() != 0)

          {

              alarmArchiverInfo.PointPath = items1.GetItemsItems.AlarmItems[0].ValueItemId;

              idsa = new string[] { alarmArchiverInfo.PointPath };

              var pointValue = clientObj.GetItems(idsa);

              alarmArchiverInfo.PointValue = "";

              if (pointValue.GetItemsItems.ValueItems.LongLength != 0)

              {

                 alarmArchiverInfo.PointValue = pointValue.GetItemsItems.ValueItems[0].Value;

                 alarmArchiverInfo.PointDescription = pointValue.GetItemsItems.ValueItems[0].Description;

              }

           }

        }

     }

     .

     .

}

For regular ES alarms, it works fine. But it returns empty value on BACNet and Infinet alarms. (see attached)

How can I fix the problem?

I am using SmartConnector V2.4.23 and EBO V3.1.2.29.

Thanks!

Juh

[JeffBowman · Accepted solution]

Hi Juh,

I was able to reproduce this as well using SOAPUI. So this is not a Smart Connector specific issue and is likely a bug in EBO.

I would recommend working on opening a bug vs EBO about this.

Best Regards,

-Jeff