EBO alarms containing @(MonitoredObject->NAME) in the alarm message are not converted in SmartConnector

[mike_meirovitz]

Hi,

We have a SmartConnector extension that is receiving alarms (in real-time) from the EBO. We have a problem with EBO alarms that contains the "@(MonitoredObject->NAME)" in the alarm message field. See the attached screen capture.

So for example, if the alarm message is: 

@(MonitoredObject->NAME) is in alarm

or the reset message is:

@(MonitoredObject->NAME) has reset

The Smart connector receives the text "@@(MonitoredObject->NAME) is in alarm" instead of D-TMP606-01-00 is in alarm".

Is there something we can change in our SmartConnector extension code to convert the @(MonitoredObject->NAME) to the same value that is displayed in the EBO watch window - "D-TMP606-01-00 is in alarm" or "D-TMP606-01-00 has reset"?

I appreciate a quick response since a customer is waiting for a solution.

Mike

[ardak · Accepted solution]

Hello,

I'm not sure I fully understand. Some assumptions:

• Your alarms are showing "@(MonitoredObject->NAME) is in alarm" and the corresponding reset message for every alarm, for every monitored object?
• You want "@(MonitoredObject->NAME)" to change to the monitored object name, like "Temperature sensor" or "D-TMP606-01-00" ?

In that case, provide the code you are using to activate the alarms,

--Armend